Refund and Returns Policy

Returns and exchanges may be difficult in certain situations. Some of these scenarios include, but are not limited to:

Exchange Policy: 

  1. Exchanges will be done if requested within 7 days from the purchase date 

  2. Exchange can only happen if the customer wants to change the size only

  3. Changing of an article is NOT allowed neither the color of the same article

  4. If the customer Requests for a size change, it is the customer’s responsibility to return the merchandise on his own expense via traceable delivery, such as courier or registered mail.

  5. You may contact us at info@ttexapparesl.com if you have further questions about exchanges and returns.

  6. If the item you receive is damaged, wrong or faulty we will replace it free of cost

  7. Refund will be issued on customers demand if the product is found defective

  8. NO refunds will be issued on items bought on sale

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