Refund and Returns Policy

We take pride & joy in our products and above all customer satisfaction is very important to us However, we understand that there may be instances where you may need to return or seek a refund for your purchase. Please read our refund and return policy carefully to understand your rights and options.
1. Refunds:
• We offer a full refund on unused and undamaged products within 14 days of the purchase date.
• To be eligible for a refund, you must provide proof of purchase, such as a receipt or order confirmation
• Refunds will be processed using the original payment method used during the purchase.
• Please allow up to 14 business days for the refund to be reflected in your account.
2. Returns:
• To initiate a return, please contact our customer service team with your order details and reason for return.
• Customers are responsible for the return shipping costs unless the product is defective or there was an error on our part.
• We recommend using a trackable shipping method to ensure the safe return of the product.
• Returns are not accepted for customize / Printed jacket or bags
• Once we receive the returned item, our team will inspect it for any damages or signs of use. If the product meets our return criteria, a refund will be issued.
• Postage & packaging charges are not refundable in any circumstances, the cost of return and postage charges of second jacket in case of exchange would be paid by buyer, therefore please select your size by reading our size charts carefully to avoid later issue

Exceptions:
• Personalized or custom-made products are non-refundable unless there is a manufacturing defect or error on our part.
• Sale or clearance items may have different return policies, which will be clearly stated at the time of purchase.
• Returns are not accepted for customize / Printed jacket or bags
• Please note that our refund and return policy is subject to change without prior notice. We reserve the right to refuse refunds or returns if the product does not meet our criteria or if the return is made beyond the specified timeframe.

f you have any questions or require further assistance, please do not hesitate to contact our customer service team
We try our best to respond you as within 12 hours